Spark Rack

Violations & Complaints Policy


Last updated on September 13th, 2021

Our company encourages Users to report illegal activity and non-copyright violations of this Policy by e-mail to abuse@sparkrack.com, including in any such report the name of the offending domain (for example, xyz.com) and the type of abuse (for example, spam, illegal acts, harassment, etc.) in the “subject” field of the e-mail. You may also report any such illegal activity by calling 315-754-4678. Upon receipt of any such claim, Company shall reasonably investigate and track any such claim, and shall take such action as Company, in its sole discretion, feels is necessary. For concerns or complaints related to our services, you may contact us via our website, the applicable online account manager, the telephone number located on our website, or by emailing us at support@sparkrack.com, whereby we endeavor to respond to all email requests within three (3) business days. In the event that you are not satisfied with any such response, you may request that your matter be escalated to a customer service manager for further review.