About Brad Trammell
Position: Director of Operations
Joined: January 2012
Hometown: Constantia, New York
My name is Brad, I am the Director of Operations at Spark Rack. I was raised in a small town north of Syracuse, NY, and have lived my entire life here, only leaving for about a year to travel north to Watertown, NY.
My knowledge of computer systems, infrastructure and design is completely self taught. I have studied design and infrastructure since the age of ten (when my parents first decided to get the internet), and have been applying it to my every day life since I was 12. I am a certified network administrator, and a PHP certified developer, among various other qualifications and certifications.
I currently reside in just north of Syracuse, NY. I am joined by my wife Jennifer, my son Kaleb and our three cats, Mystikal (Mysti), Ivesia (Ivy), and Bella.
“That’s an interesting question. Spark Rack formed because I looked at companies like GoDaddy, Bluehost, HostGator, and thought, ‘Hmm, I bet you we could do that better’, and since 2012, we have been working hard to provide a better level of service with each passing year. We work hard to ensure ease, reliability, and value. All three are the cornerstone of our company.”
“To be honest, I don’t think anyone should just choose a hosting company, but they should be given the information they need to choose the proper hosting company for what they’re trying to do. And if that hosting company is us, Great! We will work hard for them every single day. If not at least we gave you the information you needed to be successful. And that’s what we’re all about. Simplicity.”
“I believe Spark Rack is the choice for most small businesses or consumers because we get what it’s like to be just starting out and needing help. We will always answer the phones, reply to emails, and be there to help with everything we can. We also go above and beyond as much as possible to make sure that all of our customers are happy. Customer satisfaction is very important to us. And I think people don’t realize that until they sign up.”
“Yes. If I can answer this in one word, it is YES. I think this company has so much potential to help so many people, but it’s somewhat the ‘hidden gem’ of the hosting companies. I don’t really think people know we’re out there, despite numerous attempts with radio and TV commercials, Facebook ad campaigns, free trials. The market is too saturated with hosts that just want to make a quick buck, and could really care less if customers are unhappy, and that’s not what we’re about. We’re here to help in every way we can. We’ve even gotten into designing business cards and signs for some customers just because we want to get them off the ground. We invest in the futures of small businesses.”